Shipping & Delivery

Mabia Boutique endeavours to ship purchases within 60 hours of receiving your order. Each address you instruct us to ship to, is considered a separate order and is subject to applicable shipping charges.

Mabia Boutique will ensure that the products are delivered in excellent condition and in the fastest time possible to the delivery address stated in the Order and confirmed by us in the Order Confirmation. Should you wish to change the delivery address from the address given in the Order and confirmed by us in the Order Confirmation then you must have notified us and have obtained our agreement in writing to any change in delivery address prior to any delivery taking place

Mabia Boutique is not responsible for damage or loss of goods that occurs after delivery to the shipping address provided at checkout.

We have a strict policy against under valuation and cannot send as Gift from Mabia Business House.

If you have a registered account with us check the status of your orders under My Account. Click on your order number for complete details, including the tracking number. Here you can follow the progress of shipments. If you do not have an account with us yet, set one up now - My Account.

You can also track your order by clicking on track my orders. Simply enter the order number to view the order details. We do not hold or store Goods, therefore if you fail to accept the reasonable delivery dates offered to you, then, except where this failure is caused by our failure to comply with these terms and conditions or by an event beyond our control; (a) We will store the Goods until delivery takes place and may charge you a reasonable sum to cover expenses currently Rs. 500 per week for a period of 3 months after which we will not be responsible for it. Any such charges must be cleared before delivery will take place.

SHIPPING METHODS AND RATES

A delivery charge will apply on all orders. The amount is variable depending on the Order and is made clear at the point of Order, and will be contained on our Order Confirmation.

Where you have ordered multiple Goods from us we may need to make more than one delivery to you. If you ask us to deliver the Order in instalments, we will charge you extra delivery costs.

Shipping by Courier

All Courier companies make 2 delivery attempts only. In case of unavailability of the recipient, future Modus Operandi is at the discretion of the Courier Company and Mabia Business House has no liability for the same. Our staff will get in touch with you as soon as we are intimated by our courier agency. In case the package is sent back to us Mabia Business House is not liable to clear and accept the package. So we request you to receive the package and make all details available for smooth delivery.

Shipping cost for your delivery address can be determined using the below Shipping Estimate.

Method Estimated Delivery Time Shipping Fee

S.No Mode / Location Amount in Rs for first 500 gms Amount in Rs. For every additional 500 gms
1 Courier / within Tamilnadu Rs. 100 Rs. 100
2 Courier / South India except Tamilnadu Rs. 150 Rs. 150
3 Courier / North India Rs. 150 Rs. 150
4 Courier / Outside India Courier / Outside India

Standard Service

Standard service is provided via Professional courier with final delivery made by either Professional courier or the Postal Service.

For Shipping within India, please allow 3 to 4 working days for delivery and for international delivery please allow 6 -10 working days.

Any customization works will take additional time of 7 to 15 working days depending on the customization. Exact delivery / dispatch dates will be confirmed with order confirmation.

Express, 3-Day or 2-Day Service

Orders must be submitted by 2:00 pm IST on all days. Goods will be despatched within 48 Hours to 72 Hours of the Order confirmation. Express service charges of 25% Extra will be applicable.

Door Delivery

We will contact you where applicable to arrange door delivery. We will offer

you a delivery slot. We reserve the right to charge a storage charge in the event you do not reasonably accept delivery. If you are not going to accept delivery yourself, you must notify us in advance of the nominated adult who will take delivery.

In order to prevent fraudulent activity You must ensure that you or a nominated adult with ) appropriate ID (driving licence or passport) are available on the day and the point of delivery to sign for the Goods.

Free Shipping

All orders with product value above Rs. 20,000 (net of discounts and promotions) qualify for FREE Standard Shipping. This offer is valid only for shipments within India. Estimated delivery time is around 3-4 Days from the date of dispatch.

International Delivery

For Outside India the shipping Charges will be actual.Customers can send us mail for the details.

CUSTOMS DUTY:

Please note that at the time of order creation you are clearing the freight charge only custom clearance if any will have to be borne by you or the recipient of the package. Every once in a while , the Customs Department in your country may have a random check and decide to Levy a Customs Duty on your parcel. This is totally out of our control. Although we put in a lot of effort to clear Customs without any hassle, some rare incidents do happen. In those rare instances, the Customs Duty would have to be borne by you as the customer. Kindly do not return the parcel due to this issue, as it would only make matters worse by attracting 2-way shipping charges and return customs duty in India.